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KNOWLEDGE MANAGEMENT - RESOURCE LIST Journal Articles:
Armstrong, Richard and
Novins, Peter. "Choosing Your Spots for Knowledge Management." The Ernst and
Young Center for Business Innovation Journal, Issue 1, 45-52.
Outlines a possible approach to use when undertaking a knowledge management strategy.
Botkin, Jim and Davis, Stan.
"The Coming of Knowledge-Based Business." Harvard Business Review
September-October 1994, pp165-170.
Examines the distinction between data, information and knowledge. The article defines six
elements of a knowledge-based business, and concludes that in the future the private
sector will become the educators.
Davenport, Tom. "Secrets
of Successful Knowledge Management." Knowledge Inc., February, 1997.
Davenport uses a recent knowledge management study of several organizations to isolate
some of the factors leading to a successful knowledge management enterprise.
Drucker, Peter. "The
Coming of the New Organization," Harvard Business Review (January-February
1988).
Drucker tries to find hints at what a knowledge organization might look at by considering
the workings of a symphony, a hospital, and the British civil administration in 19th
century India.
Foote, Nathaniel and
Manville, Brook. "Strategy as if Knowledge Mattered." Fast Company, April
1996.
Manville and Foote describe the importance of creating a strategy before implementing
knowledge management initiatives.
Hansen, Morten T., Nohria,
Nitin, and Tierney, Thomas, "Whats Your Strategy for Managing Knowledge." Harvard
Business Review, March-April 1999, 106-116.
Very useful treatment of knowledge management in consulting organizations, yielding the
distinction between personalization and codification knowledge strategies.
Kirby, Julia, "Becoming
a Knowledge Based Business: A Conversation with Stan Davis." The Ernst and Young
Center for Business Innovation Journal, Issue 9-13.
This interview provides a very good introduction to what a knowledge-based business is,
and why organizations are pursuing this strategy. |