Books:

The Accelerating Organization: Embracing the Human Face of Change
Maira, Arun and Scott-Morgan, Peter. New York: McGraw-Hill, 1997.
Examines the success of a business as directly linked to the people who work in the organization.

The Bagel Effect
Hoffert, Paul. Toronto: McGraw-Hill, Ryerson Ltd. 1998.
An examination of how decentralization and digitalization are effecting current trends in business, government and society.

The Circle of Innovation
Peters, Tom. New York: Alfred A Knopf, Inc., 1997.
An entertaining and energetic treatment of knowledge and innovation in successful organizations.

Corporate Instinct: Building a Knowing Enterprise for the 21^st Century
Koulopoulos, Thomas H. New York: Van Nostrand Reinhold, 1997.
Koulopoulos, the President of The Delphi Group, presents the results of interviews with 350 companies, and frames his discussion of knowledge management through his concept of "corporate instinct."

The Effective Executive
Drucker, Peter. New York: HarperBusiness, 1966.
Some cite this work as the first time the term "knowledge worker" appeared in print. Despite its age, the book continues to be an interesting account of the attitudes and skills needed in a knowledge enterprise.

The Great Game of Business
Stack, Jack. New York: Currency Doubleday, 1992.
Stack describes a management method where all employees of a company are aware of how the business works through financial statements. The book is an interesting example of the new emphasis on knowledge sharing in business.

If Only We Knew What We Know
Grayson, C. Jackson and O’Dell, Carla. New York: The Free Press, 1998.
Grayson and O’Dell use case studies of real companies to explore the best practices of Knowledge Management. Their work is based on the benchmarking efforts of the American Productivity & Quality Center. Although they describe their assessment method and provide a few sample questions, they do not fully disclose how they conduct their assessment.

Information Ecology: Mastering the Information and Knowledge Environment
Davenport, Thomas H. New York: Oxford University Press, 1997.
Davenport looks at the all the sources of information in an organization, claiming that IT can only solve some of the issues inherent in the "information age." Davenport’s work is generally considered to be one of the most complete and persuasive explanations of intellectual capital and it’s implications.

Innovation Strategy for the Knowledge Economy: The Ken Awakening
Amidon, Debra. Boston: Butterworth-Heinemann, 1997.
Amidon’s published work includes a detailed assessment method based her extensive research and experience in the field of knowledge management.

Intellectual Capital: Realizing Your Company’s True Value by Finding it’s Hidden Brainpower
Edvinsson, Leif, and Malone Michael S. New York: Harper-Business, Division of HarperCollins Publishers, 1997.
Edvinsson is widely recognized as one of the originators of the field that is now referred to as knowledge management.

Intellectual Capital: The New Wealth of Organizations
Stewart, Thomas A. New York: Currency Doubleday, 1997.
One of the standard texts of the field. Stewart builds on the conceptual framework suggested by Leif Edvinson and Hubert Saint-Onge, and explicates the components and workings of structural, human, and customer capital.

The Knowledge Evolution: Expanding Organizational Intelligence
Allee, Verna. Boston: Butterworth-Heinemann, 1997.
Allee’s work was brought to our attention late in the project by a steering committee member, who reports that she finds it to be a thorough treatment of the theories and practices of knowledge management.

Managing Knowledge Workers: New Skills and Attitudes to Unlock the Intellectual Capital in Your Organization
Horibe, Frances. Toronto: John Wiley & Sons, 1999.
A useful description of how the transformation to knowledge management practices are likely to affect the workforce.

Mastering the Dynamics of Innovation
Utterback, James. Boston: Harvard Business Press, 1994.
A thorough treatment of innovation processes in organizations.

New Rules for the New Economy: 10 Radical Strategies for a Connected World
Kelly, Kevin. New York: Viking, 1998.
Kelly examines what happens to the traditional wisdom of the industrial world with the recognition that communication, connectivity and networks are now the pervasive tools of business.

The Next Century: Why Canada Wins
Beck, Nuela. Toronto: HarperCollins, 1998.
Beck provides a high-level but persuasive look at why Canada is poised to become the one of the most powerful knowledge based economies in the 21^st century.

The One to One Future: Building Relationships One Customer at a Time
Peppers, Don and Rogers, Martha, PhD. New York Currency Doubleday, 1993.
The standard text on how the knowledge economy has changed the nature of marketing.

Wellsprings of Knowledge: Building and Sustaining the Sources of Innovation
Leonard, Dorothy. Boston: Harvard Business School Press, 1998.
This work, which is often cited in the literature, explores the relationship between innovation and knowledge in successful organizations.

Working Knowledge
Davenport, Thomas H; Prusak, Laurence. Boston: Harvard Business School Press, 1998.
In this work, Davenport (who currently teaches at the University of Texas, and previously was with Ernst & Young and McKinsey) joins forces with Prusak (a principal with the IBM Consulting Group) to make what they term "a definitive statement" on knowledge management. Unlike many other works, they deal specifically with the processes needed to create and transfer knowledge, and the new roles and skills needed in a knowledge enterprise.